Arc’yon

Vendor profile

Miro: where is customer data stored and processed?

Miro stores customer content in an EU data center when the customer chooses it, otherwise in the USA via AWS for customers outside the EU/EEA. The customer can choose a region, but regions outside the EU/EEA exist and can be deselected. Login goes through the customer's own identity provider (SSO), but the location of Miro's own login is not stated. Support, notifications and several AI functions (Anthropic, OpenAI, Google, Microsoft) are located in the USA. The data processing agreement has been read, but does not state where data is stored. The most important gaps are where the service runs and where backups are stored, as well as which countries data processing may occur in under clause 8.1.

Checked 12 October 2026 · based on the vendor's own public documents

See the map and sources

Where data is stored and processed

ActivityIn the EU/EEAOutside the EU/EEA
StorageEurope (country not stated)–
Only for customers in other regions: USA
Processing––
Only for customers in other regions: USA
Notifications and email–USA
Support–USA
AI features–USA

Only outside the EU/EEA, with no European alternative stated: Support, Notifications and email, AI features.

Ownership and agreements

HeadquartersUSA
Data processing agreementFound and read
CertificationsISO/IEC 42001, ISO/IEC 27001, SOC 2, SOC 3, IRAP

Sub-processors (12)

NameCountryPurpose
Amazon Web Services, Inc.USAInfrastructure
Anthropic PBCUSAAI Functionality
Braze, Inc.USAService Related Emails
Eleven Labs, Inc.USALive Captions, Transcripts
Gainsight, Inc.USACustomer Success/Support
Google LLCUSAData Discovery (Guard), AI Functionality
Intercom, Inc.USACustomer Support (Chatbot)
Microsoft CorporationUSAAccessibility, OCR functionality, AI Functionality
OpenAI LLCUSAAI Functionality
PartnerHero, Inc.USACustomer Support
Zendesk, Inc.USACustomer Support Tickets

Sources