Vendor profile
Miro: where is customer data stored and processed?
Miro stores customer content in an EU data center when the customer chooses it, otherwise in the USA via AWS for customers outside the EU/EEA. The customer can choose a region, but regions outside the EU/EEA exist and can be deselected. Login goes through the customer's own identity provider (SSO), but the location of Miro's own login is not stated. Support, notifications and several AI functions (Anthropic, OpenAI, Google, Microsoft) are located in the USA. The data processing agreement has been read, but does not state where data is stored. The most important gaps are where the service runs and where backups are stored, as well as which countries data processing may occur in under clause 8.1.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Europe (country not stated) | – Only for customers in other regions: USA |
|---|
| Processing | – | – Only for customers in other regions: USA |
|---|
| Notifications and email | – | USA |
|---|
| Support | – | USA |
|---|
| AI features | – | USA |
|---|
Only outside the EU/EEA, with no European alternative stated: Support, Notifications and email, AI features.
Ownership and agreements
| Headquarters | USA |
| Data processing agreement | Found and read |
| Certifications | ISO/IEC 42001, ISO/IEC 27001, SOC 2, SOC 3, IRAP |
|---|
Sub-processors (12)
| Name | Country | Purpose |
|---|
| Amazon Web Services, Inc. | USA | Infrastructure |
| Anthropic PBC | USA | AI Functionality |
| Braze, Inc. | USA | Service Related Emails |
| Eleven Labs, Inc. | USA | Live Captions, Transcripts |
| Gainsight, Inc. | USA | Customer Success/Support |
| Google LLC | USA | Data Discovery (Guard), AI Functionality |
| Intercom, Inc. | USA | Customer Support (Chatbot) |
| Microsoft Corporation | USA | Accessibility, OCR functionality, AI Functionality |
| OpenAI LLC | USA | AI Functionality |
| PartnerHero, Inc. | USA | Customer Support |
| Zendesk, Inc. | USA | Customer Support Tickets |
Sources