Vendor profile
abacus: where is customer data stored and processed?
Abacus.AI stores and processes customer data mainly in the USA via AWS, Azure and GCP, and for customers outside the EU/EEA also in Canada. For European customers it is not confirmed whether data is stored or processed in the EU, although AWS eu-west-1 appears in the list of sub-processor regions. The customer can choose region, but the vendor also has regions outside the EU/EEA. AI functions are processed in the USA, Canada or the EU via OpenAI and Anthropic. The data processing agreement has been read and states transfer to the USA with SCC, but no specific storage location for European customers. Not stated: location for login, support, notifications, telemetry and backup for European customers, as well as customer group.
Checked 26 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Europe (country not stated) | –
Only for customers in other regions: USA, Canada |
|---|
| Processing | Europe (country not stated) | –
Only for customers in other regions: USA, Canada |
|---|
| Backup | – | –
Only for customers in other regions: USA |
|---|
| Analytics and metadata | Europe (country not stated) | USA |
|---|
| AI features | Europe (country not stated) | USA, Canada |
|---|
Ownership and agreements
| Headquarters | USA |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | None found |
|---|
Sub-processors (5)
| Name | Country | Purpose |
|---|
| AWS | USA, Canada, Europa (eu-west-1) | Cloud hosting, regions us-east-1, us-west-2, canada-central, eu-west-1 |
| Google Cloud Platform (GCP) | – | Cloud hosting, regions us-central, asia-southeast2 |
| OpenAI | USA, Canada, EU | AI model processing, regions US, Canada, EU |
| Anthropic | USA, Canada, EU | AI model processing, regions US, Canada, EU |
| Notion | USA, EU | Regions US, EU; funksjon ikke oppgitt |
Sources