Vendor profile
Zapier: where is customer data stored and processed?
Zapier stores and processes customer data in the USA, on AWS servers. Customer groups are not stated in the source, so this cannot be classified as private or business use. Data also goes to AI providers in the USA, and Meta AI processing is documented in Australia, Denmark, Finland, Indonesia, Ireland, Malaysia and Sweden. Login for end users outside the EU/EEA runs through Stytch in the USA. Notifications, analytics, logging and several sub-processors are also in the USA, and support is provided from Australia, New Zealand, Canada, Ireland, Spain, India and the UK through affiliates. The data processing agreement is read but does not state where data is stored, so the storage location comes from other sources.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | – | USA |
|---|
| Processing | – | USA |
|---|
| Login and user account | – | –
Only for customers in other regions: USA |
|---|
| Logs and telemetry | – | USA |
|---|
| Analytics and metadata | – | USA |
|---|
| Notifications and email | – | USA |
|---|
| Support | Ireland, Spain | USA, Australia, New Zealand, Canada, India, United Kingdom |
|---|
| AI features | Denmark, Finland, Ireland, Sweden | USA, Australia, Indonesia, Malaysia |
|---|
Only outside the EU/EEA, with no European alternative stated: Storage, Processing, Logs and telemetry, Analytics and metadata, Notifications and email.
Ownership and agreements
| Owner | Zapier, Inc. (USA) |
|---|
| Headquarters | USA |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | SOC 2, SOC 3 |
|---|
Sub-processors (38)
| Name | Country | Purpose |
|---|
| Amazon Web Services (AWS) | USA | Skytjeneste og AI-leverandør |
| Anthropic | USA | AI-leverandør |
| Baseten | USA | AI-leverandør |
| Databricks | USA | Dataintelligens |
| Datadog | USA | Ytelsesovervåking, infrastruktur- og feilfangst |
| Firecrawl | USA | Innhenting av kunnskapskilder |
| Fireworks AI | USA | AI-leverandør |
| Fullstory | USA | Analyse for å forbedre tjenesten |
| Google | USA | Skytjeneste og AI-leverandør |
| Grafana Labs (Raintank, Inc.) | USA | Observerbarhet og overvåking |
| Heroku | USA | Drift og administrasjon av tjenesten |
| Knock | USA | Kommunikasjon med kunder og sluttbrukere |
| Liveblocks | USA | Samarbeidsfunksjoner |
| Looker | USA | Analyse av bruk av tjenesten |
| Meta | USA, Australia, Danmark, Finland, Indone | AI-leverandør |
Sources