Vendor profile
X Grok: where is customer data stored and processed?
Grok is offered by the supplier X, headquartered in the USA and owned by SpaceX (USA). The supplier states that all personal data is processed in the USA, where its data centres are mainly located, and the customer group is not stated. Sub-processors for cloud infrastructure, services and support are listed with location USA, including AWS, Google Cloud, Oracle, Cloudflare and MongoDB, and Zendesk, Okta and Hubspot for services and support. A UK subsidiary is listed for services and support. The data processing agreement version dated 24 Aug 2026 refers to the sub-processor list and transfers outside Europe under SCC.
Checked 11 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | – | USA |
|---|
| Processing | – | USA |
|---|
| Support | – | USA |
|---|
| Group companies | – | United Kingdom, USA |
|---|
Only outside the EU/EEA, with no European alternative stated: Storage, Processing, Support, Group companies.
Ownership and agreements
| Headquarters | USA |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | None found |
|---|
Sub-processors (24)
| Name | Country | Purpose |
|---|
| AWS | USA | Cloud infrastructure, services, and support |
| Axiom | USA | Services and support |
| Chronosphere | USA | Services and support |
| ClickHouse | USA | Services and support |
| Cloudflare | USA | Content delivery |
| Elasticsearch | USA | Services and support |
| Google Cloud | USA | Cloud infrastructure, services, and support |
| GrowthBook | USA | Services and support |
| Hive | USA | Content delivery |
| Hubspot | USA | Services and support |
| LiveKit | USA | Real-time media |
| MongoDB, Inc | USA | Cloud database service |
| Okta | USA | Services and support |
| Oracle | USA | Cloud infrastructure, services, and support |
| Sentry | USA | Error monitoring |
Sources