Vendor profile
Whereby: where is customer data stored and processed?
Whereby stores account information in Ireland through AWS EMEA SARL, and the data processing agreement says data linked to the agreement is stored in Ireland or elsewhere in the EU/EEA chosen by the provider, with no customer choice of region. Usage data is hosted in Ireland and also in the USA, covered by SCCs according to the 2022 privacy policy. Conversation content is not stored, but connections for calls run to data centres in the EEA, and temporary storage in edge components outside the EEA may occur. The databehandleravtalen is read and names Ireland as a storage location. Backup location, support staff location, email provider, telemetry storage and the location of global video routing outside Europe are not stated.
Checked 13 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Ireland | – |
|---|
| Processing | Europe (country not stated) | – |
|---|
| Login and user account | Ireland, Luxembourg | – |
|---|
| Analytics and metadata | Ireland | USA |
|---|
Ownership and agreements
| Headquarters | Norway |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | None found |
|---|
Sub-processors (1)
| Name | Country | Purpose |
|---|
| Amazon Web Services EMEA SARL | Luxemburg, Irland | Lagring av brukerkontoinformasjon |
Sources