Vendor profile
Webflow: where is customer data stored and processed?
Webflow stores customer and end-user data in the USA, where the company is based, and states that its platform is controlled and operated from facilities in the USA. Customers cannot choose region, and no European region is stated. The data processing agreement has been read, but it does not state where data is stored, so the storage location comes from other sources or is not found. Support runs partly through Birdie in France and Zendesk in the USA. Notifications use Mailjet in the USA and Ably in the United Kingdom. Monitoring, product analytics and AI providers (OpenAI and Anthropic) are located in the USA, and Tines in Ireland handles security automation.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | – | USA
Only for customers in other regions: USA |
|---|
| Processing | Ireland | USA |
|---|
| Logs and telemetry | – | USA |
|---|
| Analytics and metadata | – | USA |
|---|
| Notifications and email | – | USA, United Kingdom |
|---|
| Support | France | USA |
|---|
| AI features | – | USA |
|---|
Only outside the EU/EEA, with no European alternative stated: Storage, Notifications and email, Logs and telemetry, Analytics and metadata, AI features.
Ownership and agreements
| Headquarters | USA |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | SOC 2 |
|---|
Sub-processors (37)
| Name | Country | Purpose |
|---|
| Ably Realtime Ltd. | United Kingdom | Sanntidsvarsler i designer og dashboard |
| Airtable (Formagrid, Inc.) | USA | Samarbeid og produktivitet (SaaS) |
| Amazon Web Services, Inc. | USA | Skytjenester, hosting og oversettelse |
| Amplitude, Inc. | USA | Produktbruksanalyse |
| Anthropic | USA | KI-tjenester |
| Birdie (Philo Labs, SAS) | France | Kundestøtte (SaaS) |
| Census (Sutro Labs, Inc.) | USA | Synkronisering av datalager |
| Cloudflare, Inc. | USA | Innholdsleveringsnett (CDN) |
| Datadog, Inc. | USA | Overvåking og sikkerhet |
| dbt Labs, Inc. | USA | Datatransformasjon (SaaS) |
| Decagon AI, Inc. | USA | Kundestøtte-chatbot |
| Elasticsearch, Inc. | USA | Produktsøk og analyse |
| Fivetran, Inc. | USA | Automatisering av datapipeline |
| Google LLC | USA | G Suite, e-post, fillagring og oversettelse |
| Mailjet, Inc. | USA | Transaksjonell e-postleverandør |
Sources