Vendor profile

Vonage: where is customer data stored and processed?

Vonage stores customer data on servers run by IBM Softlayer and AWS in datacentres in Europe (countries not stated) and in the USA, and the same providers run its processing in those locations. Storage and processing in Southeast Asia are also mentioned, but the country is not stated. Customers cannot be confirmed to choose region, as this is not documented in the sources. The data processing agreement was not found on the pages retrieved, so the sub-processor list and storage locations come from Vonage's own sources. Backup, identity, notifications and support locations are not stated. The customer group is not stated in the material, so it is unclear whether the service is aimed at consumers or businesses. Nødvendig informasjon for kartleggingen er etablert mot alternative kilder fra leverandørens egen dokumentasjon.

Checked 24 October 2026 · based on the vendor's own public documents

Where data is stored and processed

Ownership and agreements

Sub-processors (2)

Sources

• API Platform Business & Data Security
• GLEIF: Vonage B.V.