Arc’yon

Vendor profile

Visma FirstAgenda: where is customer data stored and processed?

FirstAgenda is offered by Visma AS in Norway, and the customer group is not stated in the source, so this is not confirmed to be a consumer product. Storage and processing are documented in Sweden (Binero, for FirstAgenda Prepare on Binero and Live) and in Ireland (AWS EU-WEST, for FirstAgenda Prepare on AWS). The customer cannot choose region from the information given. Support ticketing is hosted by Binero in Sweden, but the location of support staff is not stated. E-mail is sent by Ubivox from the EU/EEA, with the country not stated. Error logging and performance monitoring are presumed to run at Binero in Stockholm, based on a FAQ statement. Identity, backup, SMS notifications (InMobile) and the management variant (team.blue) have no stated location.

Checked 13 October 2026 · based on the vendor's own public documents

See the map and sources

Where data is stored and processed

ActivityIn the EU/EEAOutside the EU/EEA
StorageSweden, Ireland–
ProcessingSweden, Ireland–
Login and user accountNorway–
Logs and telemetrySweden–
Notifications and emailEurope (country not stated)–
SupportSweden–

Ownership and agreements

OwnerVisma AS (Norway)
HeadquartersNorway
Data processing agreementNot found on the vendor's website
CertificationsISAE 3000, ISAE 3402

Sub-processors (2)

NameCountryPurpose
Binero ABSwedenHosting og support-ticket-system
UbivoxDenmarkE-mails

Sources