Vendor profile
Visma eAccounting: where is customer data stored and processed?
Visma eAccounting is a business product from Visma Software International AS in Norway, with hosting on Azure documented for the Netherlands and Sweden, though Sweden's role is not confirmed. Customers cannot choose region on this page. Service monitoring uses Microsoft Application Insights in the Netherlands, and cloud security scanning by Orca Security is in Germany. Support runs through Salesforce (SFDC Ireland) with the country listed as Sweden, and Visma service centres in Lithuania and Romania handle operations and support. Usage analytics go to WalkMe in Germany and Snowplow in Belgium and the Netherlands, and email goes through SendGrid in the USA without a stated transfer basis. The data processing agreement was not read, and no agreement was found among the fetched pages.
Checked 13 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Netherlands, Sweden | – |
|---|
| Processing | Netherlands, Sweden | – |
|---|
| Login and user account | Norway | – |
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| Logs and telemetry | Netherlands, Germany | – |
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| Analytics and metadata | Germany, Belgium, Netherlands | – |
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| Notifications and email | – | USA |
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| Support | Sweden, Lithuania, Romania | – |
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Only outside the EU/EEA, with no European alternative stated: Notifications and email.
Ownership and agreements
| Owner | Visma Software International AS (Norway) |
|---|
| Headquarters | Norway |
| Data processing agreement | Not found on the vendor's website |
| Certifications | ISO/IEC 27001 |
|---|
Sub-processors (9)
| Name | Country | Purpose |
|---|
| Hyperscaler - Azure | Nederland, Sverige | Hosting |
| Microsoft Azure | Netherlands | Service monitoring (Application Insights) |
| SFDC Ireland Ltd | Sweden | Salesforce, support tool |
| WalkMe | Germany | User Guidance |
| Snowplow | Belgia, Nederland | Service improvement |
| Orca Security Ltd. | Germany | Identify cloud security issues for data hosted in public cloud |
| InMoment | Germany | User Experience Improvement (Wootric) |
| Sendgrid | USA | Email Service |
| Visma competence centers | Litauen, Romania | Operations, support |
Sources