Vendor profile
Upsales: where is customer data stored and processed?
Upsales is a Swedish company (Upsales Technology AB) whose data processing agreement states that processing of personal data takes place within the EU/EEA, but does not specify where customer data is stored. Customer data is therefore reported as processed in Europe, with the country not stated. The customer group is not stated, so it is not confirmed whether the service is aimed at consumers or businesses. Cookie and consent data is sent to Cookiebot, which uses providers with databases in the USA, based on the EU-US Data Privacy Framework. Backup is kept for up to 6 weeks, but its location is not stated. Support, identity and SMS/notification providers, and telemetry such as logs and error tracing have no stated location either.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Processing | Europe (country not stated) | – |
| Analytics and metadata | – | USA |
Ownership and agreements
| Owner | Upsales Technology AB (Sweden) |
|---|---|
| Headquarters | Sweden |
| Data processing agreement | Found and read |
| Certifications | None found |