Vendor profile
turbopuffer: where is customer data stored and processed?
Turbopuffer is a provider headquartered in Canada, and the customer group is not stated. Storage and processing take place in the customer-chosen region at AWS and GCP, but countries and European regions are not named. The data processing agreement has been read, but does not state where data is stored; the storage location comes from other sources or has not been found. Support, notifications, sign-in and logs are processed in the USA, and AI model inference takes place in the USA for customers outside the EU/EEA. Backup location and the transfer basis for sub-processors outside the EU/EEA are not stated.
Checked 24 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Processing | – | –
Only for customers in other regions: USA |
|---|
| Login and user account | – | USA |
|---|
| Logs and telemetry | – | USA |
|---|
| Analytics and metadata | – | USA |
|---|
| Notifications and email | – | USA |
|---|
| Support | – | USA |
|---|
| AI features | – | –
Only for customers in other regions: USA |
|---|
Only outside the EU/EEA, with no European alternative stated: Logs and telemetry, Analytics and metadata, Support, Notifications and email, Login and user account.
Ownership and agreements
| Owner | turbopuffer Inc. (Canada) |
|---|
| Headquarters | Canada |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | SOC 2 |
|---|
Sub-processors (17)
| Name | Country | Purpose |
|---|
| Amazon Web Services (AWS) | Kundevalgt region | Compute and storage, model inference |
| Baseten | Kundevalgt region | Model inference |
| Datadog | USA | Observability and monitoring |
| Fireworks AI | Kundevalgt region | Model inference |
| Google LLC (GCP) | Kundevalgt region | Compute and storage, model inference |
| Incident.io | USA | Production monitoring and alerting |
| OpenAI | USA | Model inference |
| PlanetScale | USA | Dashboard database hosting |
| Polar Signals | USA | CPU and memory performance profiling |
| Pylon | USA | Customer support |
| Resend | USA | Customer notifications |
| Teleport | USA | Privileged access management |
| Vercel | USA | Website and dashboard hosting |
| Voyage AI (MongoDB) | USA | Model inference |
| WorkOS | USA | Dashboard authentication |
Sources