Vendor profile
TeamViewer: where is customer data stored and processed?
TeamViewer stores customer data in several European countries, including Austria, Luxembourg, Ireland, Germany and the Netherlands, through hosting providers such as Anexia, AWS, Microsoft, Google, Schwarz Digits and Hetzner. Storage is also documented in the EU without a stated country for MongoDB and Workato. The data processing agreement has been read, but it does not state where data is stored, so the storage location comes from other sources. Support runs on SAP Business Objects in Ireland for customers using SAP's support center, and telemetry for DEX services goes to Datadog in the USA, with analytics for Tia Reporting at Google in the USA.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Austria, Luxembourg, Ireland, Germany, Netherlands, Europe (country not stated) | – |
|---|
| Processing | Austria, Luxembourg, Ireland, Germany, Netherlands, Europe (country not stated) | – |
|---|
| Logs and telemetry | – | USA |
|---|
| Analytics and metadata | – | USA |
|---|
| Support | Ireland | – |
|---|
Only outside the EU/EEA, with no European alternative stated: Logs and telemetry, Analytics and metadata.
Ownership and agreements
| Owner | TeamViewer SE (Germany) |
|---|
| Headquarters | Germany |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | TISAX, SOC 2, ISO 9001, ISO/IEC 27001 |
|---|
Sub-processors (18)
| Name | Country | Purpose |
|---|
| Anexia Internetdienstleistungs GmbH | Austria | Hosting |
| Microsoft Ireland Ltd. | Ireland | Hosting |
| Google Ireland Ltd. | Ireland | Hosting |
| Schwarz Digits IT KG | Germany | Hosting |
| TeamViewer Germany GmbH | Germany | TeamViewer products and services |
| Lansweeper NV | Belgium | Asset management and discovery |
| Ivanti UK Limited | United Kingdom | Mobile device management |
| 1E Limited | United Kingdom | DEX services (hosting locations as agreed) |
| Workato, Inc. | USA | Workflow automations (EU hosting location) |
| Twilio Inc. | USA | Audio/video streaming |
| Business Objects Software Limited (SAP) | Ireland | Hosting of customer support portal |
| Hetzner Online GmbH | Germany | Hosting |
| TeamViewer Austria GmbH | Austria | Hosting |
| Datadog Inc. | USA | Monitoring and logging |
| Outsystems Inc. | USA | Utviklingsplattform for DEX-tjenester |
Sources