Vendor profile
TaskUs: where is customer data stored and processed?
TaskUs stores and processes customer data in the USA and outside it, according to its privacy statement, but the sites are not named. Support sites in Manila and San Antonio are mentioned in a 2017 white paper, but it does not say that support is run from them today. Group companies in India (Thane) and Estonia (Tallinn) are registered in GLEIF, but it is not documented that they process data. The data processing agreement was not read, and no processing agreement for the service was found on the pages reviewed. The customer group is not stated. Backup location, identity provider (Bitium SSO), notification providers, telemetry and usage analytics are not documented as to location, and no list of sub-processors for the service was found.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | – | USA |
| Processing | – | USA |
| Support | – | Philippines, USA |
| Group companies | Estonia | India |
Ownership and agreements
| Headquarters | USA |
|---|---|
| Data processing agreement | Not found on the vendor's website |
| Certifications | SOC 2, PCI DSS |