Vendor profile
Tableau: where is customer data stored and processed?
Tableau has its headquarters in the USA and is owned by Salesforce, Inc. (USA). Customer data in Tableau Cloud is stored in the region the customer chooses, and Germany is documented as an option, with Switzerland and the UK also available in Europe. Backup takes place in the selected region, which is assumed to be Germany if the customer chooses Germany. For customers outside the EU/EEA, Switzerland is also listed as a storage option, without confirmed details on what data is stored or for how long. AI requests may be routed to the USA if the model is not available in the Data Cloud region or capacity is lacking. The data processing agreement has not been read, and no sub-processors are listed.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | Germany | – |
| Backup | Germany | – |
| AI features | – | – |
Ownership and agreements
| Owner | Salesforce, Inc. (USA) |
|---|---|
| Headquarters | USA |
| Data processing agreement | Not found on the vendor's website |
| Certifications | Cyber Essentials, HDS, PCI DSS |