Arc’yon

Vendor profile

SonarQube: where is customer data stored and processed?

SonarQube Cloud stores and runs customer content mainly in AWS Frankfurt for EU customers, and customers outside the EU/EEA can choose US hosting in Northern Virginia. The data processing agreement is read but does not state where data is stored; the storage location comes from other sources. Customers choose their region, and regions outside the EU/EEA can be deselected. Backups are stated for Ireland (EU) and the USA (US), with at least 30 days of retention, though Ireland is assumed from the region code. Identity runs through Okta in Australia, Ireland and the USA, and Clerk states global data location. Support runs through Atlassian Jira Service Management and SonarSource group entities in France, Germany, Ireland, Japan, Singapore, the UK and the USA.

Checked 16 October 2026 · based on the vendor's own public documents

See the map and sources

Where data is stored and processed

ActivityIn the EU/EEAOutside the EU/EEA
StorageGermany, IrelandAustralia, Japan, Singapore
Only for customers in other regions: USA
ProcessingGermany, IrelandAustralia, Japan, Singapore
Only for customers in other regions: USA
BackupIreland–
Only for customers in other regions: USA
Login and user accountIrelandAustralia, USA
SupportEurope (country not stated), France, Germany, Ireland–
Only for customers in other regions: Japan, Singapore, United Kingdom, USA
Group companiesFrance, Germany, Ireland, Europe (country not stated)Japan, Singapore, United Kingdom, USA

Ownership and agreements

HeadquartersSwitzerland
Data processing agreementFound and read
CertificationsISO/IEC 27001, ISO/IEC 27018, SOC 2, CSA STAR

Sub-processors (16)

NameCountryPurpose
Amazon Web Services EMEA SARLAustralia, Tyskland, Irland, Japan, SingHosting and Cloud Infrastructure
Okta, Inc.Australia, Irland, USACustomer Identity and Access Management
Atlassian Pty LtdEuropeJira service management commercial support via ticket system
ClerkUSAAuthentication and user management
Google Ireland LimitedEuropeWorkspace cloud infrastructure for information assets
Kaseya LimitedEuropeCloud backup for Google Workspace data
Zendesk, Inc.EuropeCustomer commercial support via ticket system
Zoom Video Communications, Inc.EuropeVideo and Audio communications
SonarSource France SárlFranceCustomer Service & Support; Configuration; Security of Services & Performance Mo
SonarSource GmbhGermanyCustomer Service & Support; Configuration; Security of Services & Performance Mo
SonarSource Ireland LimitedIrelandCustomer Service & Support; Configuration; Security of Services & Performance Mo
SonarSource Japan KKJapanCustomer Service & Support; Configuration; Security of Services & Performance Mo
SonarSource PTE, LTD.SingaporeCustomer Service & Support; Configuration; Security of Services & Performance Mo
SonarSource UK LTDUnited KingdomCustomer Service & Support; Configuration; Security of Services & Performance Mo
SonarSource US, Inc.USACustomer Service & Support; Configuration; Security of Services & Performance Mo

Sources