Vendor profile
Simployer: where is customer data stored and processed?
Simployer stores and processes customer content mainly in Azure data centres in the EU, with documented operation in Norway, the Netherlands, Germany and Ireland, and AWS in Frankfurt is being phased out as hosting provider from 1 October 2026. The customer group is not stated in what was read, and customers cannot choose region in what is documented. The data processing agreement has been read but does not state where data is stored; the storage location comes from other sources or has not been found. Login runs through Auth0 in the EU, support through Intercom in the EU, and email is sent via Sinch Mailjet in the EU, but Twilio SendGrid in the USA is also used. Error logging with IP address via Sentry takes place in the USA. Backup at Azure is documented in Ireland.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Ireland, Netherlands, Norway, Germany, Europe (country not stated), Sweden, Poland | – |
|---|
| Processing | Ireland, Germany, Europe (country not stated), Norway, Sweden, Poland | – |
|---|
| Backup | Ireland | – |
|---|
| Login and user account | Europe (country not stated) | – |
|---|
| Logs and telemetry | – | USA |
|---|
| Analytics and metadata | Europe (country not stated) | – |
|---|
| Notifications and email | Europe (country not stated) | USA |
|---|
| Support | Europe (country not stated) | – |
|---|
| AI features | Europe (country not stated), Ireland | – |
|---|
Only outside the EU/EEA, with no European alternative stated: Logs and telemetry.
Ownership and agreements
| Owner | Ferd (Norway) |
|---|
| Headquarters | Norway |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | None found |
|---|
Sub-processors (23)
| Name | Country | Purpose |
|---|
| Simployer AS | Norway | Utvikling og drift av moduler |
| Simployer Sweden AB | Sweden | Utvikling og drift av moduler |
| Simployer Tech Sp.z.o.o. | Poland | Utvikling og drift av moduler |
| Microsoft Azure | Ireland | Drift av servere, brannmur, antivirus, backup; AI-inferens via Azure OpenAI |
| Google Ireland Ltd | EU/EØS | Infrastruktur; AI-inferens via Vertex AI fra 01.06.2026 |
| Cloudflare Inc | – | CDN, WAF, nettverksakselerasjon; IP- og trafikklogger |
| Amazon Web Services Europe | EU/EØS | Drift av servere og infrastruktur (PaaS); avvikles for hosting 01.10.2026 |
| Auth0 | EU/EØS | Autentisering |
| MongoDB Atlas | EU/EØS | Databasetjenester |
| Signicat AS | EU/EØS | Digital signatur |
| Sinch Mailjet Inc. | EU/EØS | E-postutsending |
| Elasticsearch Inc | EU/EØS | Drift av Elastic søkemotor |
| Candidly | Storbritannia (EU) | Rekruttering (ATS); lagring hos AWS Northern Europe |
| Twilio Sendgrid Inc. | USA | E-postutsending |
| OneSignal | USA | Infrastruktur for push-varsler |
Sources