Vendor profile
Signicat: where is customer data stored and processed?
Signicat stores customer data mainly in the EU/EEA, with several sub-processors across Spain, Lithuania, the Netherlands, Ireland, Germany and Luxembourg, plus the United Kingdom through Symphonic Solutions. Customers do not appear to be able to choose region, as this is not stated. Support is provided from Germany and Iceland, and e-mail notifications are hosted in France and Norway, with Mailchimp in the USA for some notifications without a stated transfer basis. Backup location, identity/SSO location, telemetry location, analytics and AI processing location are not stated. The data processing agreement is read but does not state where data is stored, so storage locations come from other sources.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Europe (country not stated), Spain, Lithuania, Netherlands, Ireland, Germany, Luxembourg | United Kingdom |
|---|
| Processing | Europe (country not stated), Sweden, Norway, Spain, Lithuania, Netherlands, Ireland, Germany, Luxembourg | United Kingdom |
|---|
| Notifications and email | Europe (country not stated), Norway | USA |
|---|
| Support | Europe (country not stated) | – |
|---|
Ownership and agreements
| Headquarters | Norway |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | ISO/IEC 27001, ISO/IEC 27018, ISO/IEC 27701, SOC 2 |
|---|
Sub-processors (24)
| Name | Country | Purpose |
|---|
| Signicat AB | Sweden | Signicat Services |
| Signicat AS | Norway | Levering av tjenester og databehandling |
| Signicat S.L.U. | Spain | Hosting og kjernesystemer |
| Symphonic Solutions Limited | United Kingdom | Hosting og kjernesystemer |
| Dokobit, UAB | Lithuania | Hosting og kjernesystemer, Dokobit Sign Portal |
| Signicat B.V. | Netherlands | Hosting og kjernesystemer |
| Signicat GmbH | Germany | Operativ støtte |
| Signicat Iceland | Iceland | Operativ støtte |
| Google Cloud EMEA Limited | Ireland | Hosting og kjernesystemer |
| Mailgun | France | Hosting av e-postserver for varsler |
| Link Mobility AS | Norway | SMS-gateway |
| 46elks AB | Sweden | SMS-gateway (primær) |
| Orange Business Digital Norway | Norway | Hosting og kjernesystemer, e-postgateway |
| T-Systems International GmbH | Germany | Public cloud-leverandør (ReadID) |
| Buypass AS | Norway | BCSS for engangssertifikater og AES/QES-signering |
Sources