Arc’yon

Vendor profile

Scaleway: where is customer data stored and processed?

Scaleway is a French cloud provider, and the material does not state a customer group, so no conclusion about private or business customers can be drawn. The data processing agreement is listed as a PDF on the contract page but was not opened, so it is not known whether it states storage locations. Documented storage and processing for customer data is in colocation facilities in Sweden, Poland, Italy, the Netherlands and France, all within the EU, according to the subprocessor list. Customers can choose region for Cockpit metrics and logs (Paris, Amsterdam, Warsaw or Milan). AI models in Generative APIs are reported to run in a Paris data center, but this is not confirmed, and anonymised API usage data is kept for up to six months, with personal data possibly stored in Paris.

Checked 24 October 2026 · based on the vendor's own public documents

See the map and sources

Where data is stored and processed

ActivityIn the EU/EEAOutside the EU/EEA
StorageSweden, Poland, Italy, Netherlands, France–
ProcessingSweden, Poland, Italy, Netherlands, France–
Logs and telemetryFrance, Netherlands, Poland, Italy–
Analytics and metadataFrance–
AI featuresFrance–

Ownership and agreements

HeadquartersFrance
Data processing agreementNot found on the vendor's website
CertificationsISO/IEC 27001

Sub-processors (11)

NameCountryPurpose
AtnorthSwedenColocation services
3S Data Center S.APolandColocation services
Atman sp. z.o.oPolandColocation services
Equinix EMEAItalia, Nederland, PolenColocation services
Iron MountainNetherlandsColocation services
Digital RealtyNetherlandsColocation services
Op Core*FranceColocation services
Atempo*FranceData recording and archiving solutions for cold storage services
BrainStorm Network Inc.KanadaService provider for VPS Dedibox
Clever CloudFranceCloud provider for Web Platform

Sources