Vendor profile
SAP SuccessFactors: where is customer data stored and processed?
SAP SuccessFactors is a business product from SAP SE, headquartered in Germany, so this map describes a business service. Customer content is listed in documents at Frankfurt, Germany (DC33 and DC55), Eemshaven, Netherlands (DC57) and Switzerland North (DC74), but none of these sources explicitly confirms that customer data is stored or processed there. Customers may choose a data centre for some services, but the source does not confirm this for SuccessFactors specifically. For SuccessFactors Learning recommendations, data is sent to SAP AI Business Services in Frankfurt for European data centres and in US East (Virginia) for customers outside the EU/EEA, but this is not confirmed.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | Germany, Netherlands, Europe (country not stated) | Switzerland |
| Processing | Germany, Netherlands | Switzerland |
| AI features | Germany | – |
Ownership and agreements
| Owner | SAP SE (Germany) |
|---|---|
| Headquarters | Germany |
| Data processing agreement | Found and read |
| Certifications | ISO/IEC 42001 |