Vendor profile
SAP S/4HANA Cloud: where is customer data stored and processed?
SAP S/4HANA Cloud is headquartered in Germany, and SAP SE is the owner. The documented storage and processing is in a European region, but the country is not stated, so it is not confirmed which country the customer data is in. The customer can choose region, and SAP also has regions outside the EU/EEA that can be left out. The data processing agreement for SAP Services could not be opened and no agreement for S/4HANA Cloud was found, so the agreement has not been read. Sub-processors are not known. Location of identity, support and notifications is not found. Backup is in secondary data centres in the same region as the primary, but the region is not stated. The product is certified to ISO/IEC 42001.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | Europe (country not stated) | – |
| Processing | Europe (country not stated) | – |
Ownership and agreements
| Owner | SAP SE (Germany) |
|---|---|
| Headquarters | Germany |
| Data processing agreement | Not found on the vendor's website |
| Certifications | ISO/IEC 42001 |