Vendor profile
Recman: where is customer data stored and processed?
Recman stores and processes customer content in cloud infrastructure within the EU/EEA on AWS, but the countries are not stated. Customers cannot choose region according to the data provided. The data processing agreement has been read, lists Amazon Web Services, Inc. and Netclient Services AS as subprocessors without stating their locations, and does not state where data is stored. Backup is assumed to be within the EU/EEA based on the infrastructure statement, and logging locations are likewise assumed to be EU/EEA. Sign-in runs through Microsoft Azure AD and Google Workspace, support through Zendesk and TeamViewer, and notifications through GatewayAPI, none with stated locations. Analytics, AI model providers and the external 24/7 SOC have no stated processing location.
Checked 13 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Europe (country not stated) | – |
|---|
| Processing | Europe (country not stated) | – |
|---|
| Backup | Europe (country not stated) | – |
|---|
| Logs and telemetry | Europe (country not stated) | – |
|---|
Ownership and agreements
| Owner | DOTCOM AS (Norway) |
|---|
| Headquarters | Norway |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | ISO/IEC 27001, SOC 2 |
|---|
Sub-processors (2)
| Name | Country | Purpose |
|---|
| Amazon Web Services, Inc. | – | Hosting og drift av plattformen |
| Netclient Services AS | – | Drift av løsningen |
Sources