Vendor profile
Qlik Cloud: where is customer data stored and processed?
Qlik stores customer content in the region the customer selects, which can be Dublin, Frankfurt, Paris or London, with London only for customers outside the EU/EEA, and the service runs in that same region. The data processing addendum is read but does not state where data is stored, so storage location is taken from other sources. Backup is in Madrid for Dublin and London, and Milan is listed as a disaster recovery region for Frankfurt but is not confirmed. Support is mainly in Germany, with additional support in the USA, India, Denmark, Sweden, France, Spain, Israel and, for non-EU/EEA customers, Japan. Identity, email/SMS notifications, telemetry and logs, and behavioural analytics have no stated location. Push notifications in mobile apps run through Google Firebase in the USA.
Checked 13 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Ireland, Germany, France | –
Only for customers in other regions: United Kingdom, USA |
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| Processing | Ireland, Germany, France | –
Only for customers in other regions: United Kingdom, USA |
|---|
| Backup | Spain, Italy | – |
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| Notifications and email | – | USA |
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| Support | Germany, Denmark, Sweden, France, Spain, Ireland | United Kingdom, USA, India, Israel
Only for customers in other regions: Japan, Australia |
|---|
Only outside the EU/EEA, with no European alternative stated: Notifications and email.
Ownership and agreements
| Headquarters | USA |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 42001, SOC 1, SOC 2, SOC 3, TISAX, Cyber Essentials |
|---|
Sub-processors (38)
| Name | Country | Purpose |
|---|
| Amazon Web Services (AWS) | USA | Hosting av Qlik Cloud |
| MongoDB | USA | Notes-funksjon i Qlik Cloud, lagres i kundens region |
| Google Firebase | USA | Push-varsler i mobilapper |
| Salesforce | United Kingdom | Supportsaksverktøy |
| Microsoft | USA | Office 365 for data sendt av kunde |
| Ada | Germany | Support-chatbot |
| Persistent | India | R&D-support |
| Atlassian (Jira Cloud) | Germany | R&D-supportverktøy, backup i Irland |
| Stretch Qonnect APs | Denmark | 2. linje-support for migreringsverktøy |
| GlobalLogic | India | Migreringstjenester i skytjenester |
| QlikTech International AB | Sweden | Konsulent- og support (konsern) |
| QlikTech Nordic AB | Sweden | Konsulent- og support (konsern) |
| QlikTech Latam AB | Sweden | Konsulent- og support (konsern) |
| QlikTech Denmark ApS | Denmark | Konsulent- og support (konsern) |
| QlikTech Finland OY | Finland | Konsulent- og support (konsern) |
Sources