Vendor profile
Personio: where is customer data stored and processed?
Personio stores AI-function input and output data in Frankfurt, Germany, and runs AI processing on its own AWS servers in the EU via AWS Bedrock, though the specific country is not stated. The data processing agreement sits behind a Trust Center login requiring a request and signed NDA, and it has not been read, so it is unclear whether it states storage locations. Storage location for main customer data, backups, identity, support and notifications is not stated in the documentation. No sub-processors are listed, and the company holds ISO/IEC 27001 certification. Storage duration for AI data is not stated. The most important missing information is where main customer data and backups are stored.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | Germany | – |
| AI features | Europe (country not stated) | – |
Ownership and agreements
| Owner | Personio SE & Co. KG (Germany) |
|---|---|
| Headquarters | Germany |
| Data processing agreement | Exists, but is not public |
| Certifications | ISO/IEC 27001 |