Vendor profile
Perplexity: where is customer data stored and processed?
Perplexity is headquartered in Sweden and is controlled by private individuals, not named in the data. The data processing addendum (dated 13 August 2026) has been read, but it does not state where data is stored, and the storage location is not found in other sources. Documented AI, logging, and analytics sub-processors are located in the USA, including Anthropic, OpenAI, Google Cloud, Datadog, Cloudflare, Snowflake and ClickHouse, and the sub-processor list shows only "US" per vendor, not where data is kept. Where processing, backup, identity, support and notifications take place is not stated. The customer group and product are not specified, so it is not known whether the service is aimed at consumers or businesses.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Logs and telemetry | – | USA |
|---|
| Analytics and metadata | – | USA |
|---|
| AI features | – | USA |
|---|
Only outside the EU/EEA, with no European alternative stated: AI features, Logs and telemetry, Analytics and metadata.
Ownership and agreements
| Headquarters | Sweden |
| Data processing agreement | Found and read |
| Certifications | None found |
|---|
Sub-processors (23)
| Name | Country | Purpose |
|---|
| Airbyte | USA | Datainnhenting og integrasjon |
| Amazon Bedrock | USA | KI-forskning og utrulling |
| Amazon Web Services | USA | Skyinfrastruktur og sikkerhet |
| Anthropic | USA | KI-forskning og utrulling (Claude) |
| Cloudflare | USA | Edge-nettverk og sikkerhet |
| Datafold | USA | Verktøy for datakvalitet |
| ElevenLabs | USA | Tekst-til-tale |
| Fivetran | USA | Datainnhenting og integrasjon |
| Google Cloud | USA | KI-forskning og utrulling (Gemini) |
| Hex | USA | Business intelligence-verktøy |
| Merge | USA | Tredjepartskoblinger til plattformen |
| Microsoft Azure | USA | Skytjenester (IaaS, PaaS, SaaS) |
| OpenAI | USA | KI-forskning og utrulling |
| Omni Analytics | USA | Business intelligence-verktøy |
| Pipedream | USA | Tredjepartskoblinger til plattformen |
Sources