Vendor profile
Partner Hero: where is customer data stored and processed?
PartnerHero's Software services are hosted in the USA, so customer data for the Software products is stored and processed there, under SCC in the DPA. The customer group is not stated and the vendor's main office is in the USA. The DPA (Exhibit A in the Software Terms of Service) has been read in part, and it does not state where data is stored. The sub-processor list is in a linked Google document that could not be opened. Support regions (EMEA, North America, LATAM, APAC) are named without countries. Backup location, identity (Auth0), notifications (Sendgrid), telemetry and usage data locations are not stated, and usage data is shared with limited third parties.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | – | USA |
| Processing | – | USA |
Ownership and agreements
| Headquarters | USA |
|---|---|
| Data processing agreement | Found and read |
| Certifications | None found |