Vendor profile
Oracle Cloud Infrastructure: where is customer data stored and processed?
Oracle Cloud Infrastructure is a cloud service from Oracle Corporation, headquartered in the USA. The customer group is not stated, so this description does not state whether the service is aimed at consumers or businesses. Customers can choose region, and Oracle also offers regions outside the EU/EEA that can be avoided. Under the EU Sovereign Cloud variant, storage is stated to be served from Frankfurt in Germany and Madrid in Spain, and support and operations personnel are stated to be located in the EU, without naming a country; this is not confirmed to be the same for other regions. Generative AI calls from the EU are routed to Frankfurt. Processing in commercial regions, backup, identity, notifications and support in commercial regions are not stated.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | Germany, Spain | – |
| Support | Europe (country not stated) | – |
| AI features | Germany | – |
Ownership and agreements
| Owner | Oracle Corporation (USA) |
|---|---|
| Headquarters | USA |
| Data processing agreement | Not found on the vendor's website |
| Certifications | None found |