Vendor profile
Nebius: where is customer data stored and processed?
Nebius stores and runs cloud infrastructure for customer content in several countries, including France, Iceland, Finland and the United Kingdom, and in the USA and Israel for customers outside the EU/EEA. Customers can choose region, but no European region is named. Support and operations are carried out from the Netherlands, Finland, Czechia, Germany, Spain, France, Israel, Serbia, the UK and the USA, the last of these only for non-EU/EEA customers. AI model processing (Token Factory) takes place in Iceland, France, Finland, the UK, Israel and Canada, and Atlassian Rovo inference in the USA. Email and customer messaging run through HubSpot in the USA, and error telemetry through Sentry in the USA. Security logs are handled by Microsoft Sentinel in Europe, without a named country.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | France, Iceland, Finland | – |
| Logs and telemetry | Europe (country not stated) | – |
| Analytics and metadata | Iceland | – |
| Notifications and email | Europe (country not stated) | – |
| Support | Netherlands, Finland, Czechia, Germany, Spain, France, Europe (country not stated) | – |
| Group companies | Netherlands, Finland | – |
| AI features | Iceland, France, Finland | United Kingdom, Israel, Canada |
Ownership and agreements
| Headquarters | Netherlands |
|---|---|
| Data processing agreement | Found and read |
| Certifications | None found |
Sub-processors (16)
| Name | Country | Purpose |
|---|---|---|
| Nebius Inc. (Nebius Group) | USA | Cloud infrastructure |
| Nebius B.V. (Nebius Group) | Frankrike, Island, Storbritannia, Finlan | Cloud infrastructure |
| Nebius Israel Ltd. (Nebius Group) | Israel | Cloud infrastructure |
| Nebius DC Oy (Nebius Group) | Finland | Service engineering, operations, maintenance and technical support |
| Nebius UK Ltd. (Nebius Group) | United Kingdom | Service engineering, operations, maintenance and technical support |
| Nebius CZ s.r.o. (Nebius Group) | Czechia | Service engineering, operations, maintenance and technical support |
| Nebius GmbH (Nebius Group) | Germany | Service engineering, operations, maintenance and technical support |
| Nebius AI Spain S.L.U. (Nebius Group) | Spain | Service engineering, operations, maintenance and technical support |
| Nebius France SAS (Nebius Group) | France | Service engineering, operations, maintenance and technical support |
| Tech Hub IL Ltd. (Nebius Group) | Israel | Service engineering, operations, maintenance and technical support |
| EdTech Plus Tech d.o.o. Beograd (Nebius Group) | Serbia | Service engineering, operations, maintenance and technical support |
| Microsoft Corporation (Sentinel) | Europe | Customer communications; Security Information and Event Management |
| Functional Software, Inc. (Sentry) | USA | Application Performance; Monitoring & Error / Bug Tracking |
| Hubspot, Inc. | Europa, USA | Delivery of customer communications, such as in-product messages and emails |
| Atlassian Pty Ltd. (Jira) | Europa, USA (Rovo) | Customer support and ticket handling |