Vendor profile
Mobai: where is customer data stored and processed?
Mobai processes verification data and other personal data in data centres within the EU/EEA, but specific countries are not stated. The customer group is not stated in the material. Visitor analytics for mobai.bio run at Datadog in the EU/EEA after consent, with deletion after 30 days. The data processing agreement has not been read, and it was not found in the pages retrieved, although the privacy policy mentions it. The location of backup, login, support and notifications is not stated. Cloud providers and infrastructure are not named, and the AI provider and processing location are not stated. The most important missing piece is a specific country for storage and processing, along with where backup, login, support and notifications are handled.
Checked 19 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Europe (country not stated) | – |
|---|
| Processing | Europe (country not stated) | – |
|---|
| Logs and telemetry | Europe (country not stated) | – |
|---|
| Analytics and metadata | Europe (country not stated) | – |
|---|
Ownership and agreements
| Owner | MOBAI AS (Norway) |
|---|
| Headquarters | Norway |
|---|
| Data processing agreement | Not found on the vendor's website |
|---|
| Certifications | None found |
|---|
Sub-processors (2)
| Name | Country | Purpose |
|---|
| Datadog | EU/EØS | Besøksanalyse (Browser RUM) på mobai.bio |
Sources