Vendor profile
Mistral AI: where is customer data stored and processed?
Mistral AI is headquartered in France and offers products including Vibe and Studio/API, with some SaaS offerings. Customer content is stored and processed in several countries: Sweden, Norway, the Netherlands, Belgium and the USA (documented), with France (Mistral Compute, Paris) and Germany (OVH Cloud, Frankfurt) for main storage not confirmed. Customers cannot choose region from the documents provided. Login runs through Ory in Belgium and Germany. Support runs through Intercom (Ireland, not confirmed), notifications through Plus Five Five/Resend (Ireland, not confirmed) and Twilio (USA), and billing through Stripe (USA) and Get Lago (Ireland, not confirmed). AI functions use Google Cloud, Microsoft, E2B (France), Blackforest Labs (USA) and CoreWeave (EEA).
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Sweden, Norway, Netherlands, Belgium, France, Germany | USA |
|---|
| Processing | Sweden, Norway, Netherlands, Belgium, France, Germany | USA |
|---|
| Login and user account | Belgium, Germany | – |
|---|
| Logs and telemetry | Europe (country not stated) | USA |
|---|
| Analytics and metadata | Ireland | USA |
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| Notifications and email | Ireland | USA |
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| Support | Ireland | – |
|---|
| AI features | Netherlands, Belgium, Sweden, Norway, France, Europe (country not stated) | USA |
|---|
Ownership and agreements
| Owner | Mistral AI (France) |
|---|
| Headquarters | France |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | ISO/IEC 27001, ISO/IEC 27701, SOC 2 |
|---|
Sub-processors (23)
| Name | Country | Purpose |
|---|
| Microsoft Inc. | Sverige, Norge | Cloud Infrastructure (Vibe, Studio/API) |
| Google LLC | Nederland, Belgia, USA | Cloud Infrastructure (Vibe, Studio/API US) |
| Mistral Compute | France | Cloud infrastructure |
| CoreWeave Inc. | EØS | Inference Provider |
| Ory Corp. | Belgia, Tyskland | User Authentication |
| Blackforest Labs Inc. | USA | Image Generation |
| Brave Software, Inc. | USA | Web Search |
| Plus Five Five, Inc. (Resend) | Ireland | Email communications |
| Twilio Inc. | USA | Phone number verification |
| Intercom Inc. | Ireland | User support |
| Scaleway SAS | France | Cloud Infrastructure (Vibe Code Web) |
| Megaport Inc. | – | Cloud infrastructure (Latitude.sh) |
| OVH Cloud SAS | Tyskland, USA | Cloud Infrastructure (Vibe Code Web) |
| Backblaze Inc. | Netherlands | Cloud infrastructure |
| Kong Inc. | EØS | Security (API) |
Sources