Vendor profile
Marketo: where is customer data stored and processed?
Marketo is delivered by Adobe Inc., headquartered in the USA, and the customer group is not stated, so it is not clear whether it is a business product. Customer data is stored and processed in several countries, including the USA, the UK, the Netherlands, Australia, Canada, India, Singapore and Japan, with EU locations documented for some components. The customer cannot choose region for Marketo in the pages read. Login runs through Okta in the USA, the EU and the UK, and telemetry through New Relic in the USA and the EU, but these are not Marketo-specific. E-mail is sent through SendGrid in the USA and the EU when the customer enables it, and analytics through Sisense in the USA and France, with Snowflake in the EU and India for parts of Experience Cloud.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | Netherlands, Europe (country not stated) | – |
| Processing | Netherlands, Europe (country not stated) | – |
| Login and user account | Europe (country not stated) | USA, United Kingdom |
| Logs and telemetry | Europe (country not stated) | USA, United Kingdom |
| Analytics and metadata | France, Europe (country not stated) | USA, India |
| Notifications and email | Europe (country not stated) | – |
| Group companies | Ireland | – |
Ownership and agreements
| Owner | Adobe Inc. (USA) |
|---|---|
| Headquarters | USA |
| Data processing agreement | Found and read |
| Certifications | None found |