Vendor profile
Mailjet: where is customer data stored and processed?
Mailjet stores and runs its platform mainly in the EU, in Germany and Belgium, using Google Cloud datacenters. Customers can choose an EU region, and the provider also has regions outside EU/EEA that can be avoided. Support is provided from the USA (Mailgun Technologies) and France (Mailjet SAS), and Zendesk support sits in APAC, with country not stated. Payment data is processed by Stripe in Ireland and the USA. Logging and telemetry via Sentry is listed as located in the USA but is not confirmed for Mailjet specifically. The data processing agreement has been read, but it does not state where data is stored. Backup, identity and notification locations are not stated, and transfers within the Sinch group lack a stated location.
Checked 24 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Germany, Belgium | – |
|---|
| Processing | Germany, Belgium | – |
|---|
| Logs and telemetry | – | USA |
|---|
| Analytics and metadata | Ireland | USA |
|---|
| Support | France, Europe (country not stated) | USA |
|---|
Only outside the EU/EEA, with no European alternative stated: Logs and telemetry.
Ownership and agreements
| Headquarters | France |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | ISO/IEC 27001, SOC 2, ISO/IEC 27701 |
|---|
Sub-processors (6)
| Name | Country | Purpose |
|---|
| Atlassian Corporation | USA og EU | Support ticket tracking, Incident Management |
| Google Cloud France SARL | Tyskland, Belgia | Cloud datacenters |
| Zendesk, Inc. | USA, Europa | Customer support platform |
| Mailgun Technologies, Inc. | USA | Customer Support, Project Management, Deployment, Service Provisioning, Managed |
| Mailjet SAS | France | Customer Support, Project Management, Deployment, Service Provisioning, Managed |
Sources