Vendor profile
Looker: where is customer data stored and processed?
Looker is owned by Alphabet Inc. in the USA, and the vendor's list of sub-processors shows storage and processing in Brazil, Canada, Germany and the United Kingdom, with Brazil, Canada and the UK applying only to customers outside the EU/EEA. Processing of customer data is also listed in India, for customers outside the EU/EEA, and support is provided from India. The data processing agreement is read, but it does not state where data is stored, so the location comes from the sub-processor list in the vendor's own documentation. Customers cannot choose region on the pages read, and the storage location for Looker is not stated there. Logging and monitoring via observIQ are listed with processing in the USA, but this is not confirmed for Looker.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | Germany | – |
| Processing | Germany | – |
| Logs and telemetry | – | USA |
| Support | – | – |
Ownership and agreements
| Owner | Alphabet Inc. (USA) |
|---|---|
| Data processing agreement | Found and read |
| Certifications | None found |
Sub-processors (37)
| Name | Country | Purpose |
|---|---|---|
| Accenture International Limited | Bulgaria, Canada, India, Israel, Japan, | Technical Support, Assured Support |
| Bristlecone Incorporated | India, USA | Technical Support |
| Canonical Group Limited | Brasil, Canada, Japan, Isle of Man, Taiw | Technical Support |
| Cognizant Worldwide Limited | Argentina, Canada, India, Irland, Israel | Technical Support, Assured Support, Data Labeling |
| CData Software, Inc. | India, USA | Technical Support |
| Cyderes Group LLC | USA | Technical Support |
| Deloitte Consulting LLP | USA, Filippinene, Polen | Technical Support, Assured Support (US) |
| EPAM Systems, Inc. | Australia, Sveits, USA, Mexico, Polen | Technical Support |
| BULL LTDA | Brazil | Managing Hosting Environment |
| Bull Advanced Computing Canada Inc. | Canada | Managing Hosting Environment |
| Bull GmbH | Germany | Managing Hosting Environment |
| Bull Nederland B.V. | Japan, Nederland, Singapore, Sør-Korea | Managing Hosting Environment |
| Esprit Digital Services Limited | United Kingdom | Managing Hosting Environment |
| Eviden USA, Inc. | Brasil, Canada, Tyskland, Japan, Nederla | Managing Hosting Environment |
| GlobalLogic Technologies Private Limited | India | Technical Support, Data Labeling |