Vendor profile
Keeper Security: where is customer data stored and processed?
Keeper Security is a US-headquartered provider, owned by CALLPOD, INC. (USA). The customer group is not stated in the data provided, so this summary does not classify the service as consumer or business. Customer vaults are stored and run on AWS in the EU regions Ireland and Frankfurt (Germany), with replication between them, and the customer chooses the region. Support is handled in the USA by ServiceNow and Aircall, and notifications and marketing e-mail by Braze, HubSpot and Salesforce, also in the USA. Payment processing via Stripe may take place in the USA or EU, not confirmed for each customer. The data processing agreement has been read but does not state where data is stored.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Ireland, Germany | – |
|---|
| Processing | Ireland, Germany | – |
|---|
| Analytics and metadata | Europe (country not stated) | USA |
|---|
| Notifications and email | – | USA |
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| Support | – | USA |
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Only outside the EU/EEA, with no European alternative stated: Support, Notifications and email.
Ownership and agreements
| Owner | CALLPOD, INC. (USA) |
|---|
| Headquarters | USA |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | ISO/IEC 27001, SOC 2, SOC 3, FedRAMP, PCI DSS |
|---|
Sub-processors (13)
| Name | Country | Purpose |
|---|
| Amazon AWS | USA, Tyskland, Irland, Japan, Australia, | Cloud Infrastructure (isolert til region valgt av kunden) |
| Braze | USA | E-post for markedsføring |
| ServiceNow | USA | Enterprise kundestøtte |
| Aircall | USA | Telefonisk kundestøtte |
| HelpScout | USA | Chatbot på nettsted |
| Keeper Security EMEA Limited | Ireland | Konsernselskap |
| Keeper Security APAC KK | Japan | Konsernselskap |
| Keeper Security, Inc. | USA | Konsernselskap |
Sources