Vendor profile
Kahoot!: where is customer data stored and processed?
Kahoot! stores customer personal data in Europe (country not specified), Canada, Germany, the USA, Australia and Japan, according to its sub-processor list. Customers in the EU/EEA are processed in the EU and Canada, while customers outside the EU/EEA are processed in the USA, Australia and Japan. Customers cannot choose region, since the sources do not state that option. Support runs on Zendesk hosted in the EU, email notifications go through SendGrid hosted in the EU, and AI features use Microsoft Azure, described as 'based in Europe' without a stated country or transfer basis. Identity and SSO sit in a sub-processor-based setup not located in the sources, and backup location is not stated.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Europe (country not stated), Germany | Canada Only for customers in other regions: USA, Australia, Japan |
|---|
| Processing | Europe (country not stated), Germany | – Only for customers in other regions: Canada, USA, Australia, Japan |
|---|
| Notifications and email | Europe (country not stated) | – |
|---|
| Support | Europe (country not stated) | – |
|---|
| AI features | Europe (country not stated) | – |
|---|
Ownership and agreements
| Owner | Kahoot! AS (Norway) |
|---|
| Headquarters | Norway |
| Data processing agreement | Found and read |
| Certifications | ISO/IEC 27001, SOC 2 |
|---|
Sub-processors (12)
| Name | Country | Purpose |
|---|
| Amazon Web Services (AWS) | Canada | Hosting av kjernedeler (prosessering og langtidslagring) |
| Aiven | EU/EØS, Canada | Hosting av kjernedeler (prosessering og langtidslagring) |
| Google Cloud EU/Canada | EU/EØS, Canada | Hosting av kjernedeler (prosessering og langtidslagring) |
| Google Cloud US | – | Globale Google-infrastruktur, teknisk funksjonalitet |
| AWS Europe | EU/EØS | Hosting av kjernedeler i EU (prosessering og langtidslagring) |
| OVH Canada | Canada | Hosting av kjernedeler (prosessering og langtidslagring) |
| Hetzner Germany | Germany | Hosting av kjernedeler for kunder (prosessering og langtidslagring) |
| Cloudflare, Inc. | USA | Videofunksjon i Kahoot! Story, AnyCast-nettverk |
| Zendesk | EU/EØS | Supportsystem for kundehenvendelser |
| AWS US | USA | Hosting av tjenesten for brukere i Amerika |
| AWS AP | Australia | Hosting av tjenesten for brukere i Asia-Stillehavet |
| AWS Japan | Japan | Hosting av tjenesten for brukere i Japan |
Sources