Vendor profile
Jamf Protect: where is customer data stored and processed?
Jamf stores customer content in several countries, mainly through AWS cloud hosting in Australia, Germany, Ireland, Japan, Sweden, the UK and the USA, with a managed database in Belgium. Customers can choose region for some products, but the choice is not stated for all services. Processing also runs in Brazil, Canada and Hong Kong via regional edge services. Login runs through Auth0 in Australia, Germany, Japan and the USA. Support is handled by Intercom in the USA, and email alerts by Twilio in the USA, both under SCC and DPF. AI Assistant skills for Jamf Protect are processed in Germany, Japan or the USA and are off by default. The data processing agreement is read but does not state where data is stored. Backup location and the AI support provider locations are not stated.
Checked 13 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Germany, Ireland, Sweden, Belgium | –
Only for customers in other regions: Australia, Japan, United Kingdom, USA |
|---|
| Processing | Germany, Ireland, Sweden | Australia, Japan, United Kingdom, USA, Brazil, Canada, Hong Kong, India, Singapore, South Africa
Only for customers in other regions: Australia, Japan, United Kingdom |
|---|
| Login and user account | Germany | Australia, Japan, USA |
|---|
| Analytics and metadata | – | USA |
|---|
| Notifications and email | – | USA |
|---|
| Support | – | USA |
|---|
| AI features | Germany | Japan, USA |
|---|
Only outside the EU/EEA, with no European alternative stated: Analytics and metadata, Notifications and email, Support.
Ownership and agreements
| Headquarters | USA |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | None found |
|---|
Sub-processors (42)
| Name | Country | Purpose |
|---|
| Amazon Web Services, Inc. | Australia, Tyskland, Irland, Japan, Sver | Cloud hosting (alle produkter unntatt Jamf Connect Basic og Jamf Manager for And |
| Astronomer, Inc. | USA | Orkestrering av datapipelines |
| Auth0, Inc. | Australia, Tyskland, Japan, USA | Autentiseringsbroker |
| ChurnZero, Inc. | USA | Kundeopplevelsesanalyse og produktkommunikasjon |
| Clickhouse, Inc. | Australia, Belgia, Tyskland, Irland, Jap | Administrerte databaser |
| Elastic.io GmbH | USA | Loggaggregering for support og vedlikehold |
| Gainsight, Inc. | USA | Kundeopplevelsesanalyse og produktkommunikasjon |
| Google, LLC | Belgia, USA | Skyhosting (Jamf Manager for Android) |
| Microsoft Corporation | Tyskland, USA | Skyhosting |
| MongoDB, Inc. | Australia, Tyskland, Irland, Japan, Stor | Administrerte databaser |
| OneSignal, Inc. | Netherlands | Push-varsler |
| Open Text Corporation | USA | SIEM-tjeneste |
| PIXM Software, Inc. | USA | Phishing-beskyttelse |
| PMG.net | USA | Arbeidsflytstyring |
| SpyCloud, Inc. | USA | Validering av brukernavn/passord mot lekkasjer |
Sources