Vendor profile
itslearning: where is customer data stored and processed?
itslearning stores and runs customer data mainly on Amazon AWS in Germany, Ireland and Sweden, and Skoleintra customers are hosted in Denmark through Proact and I2. The data processing agreement is read but does not state where data is stored, so the storage location comes from other sources or is not found. Customers cannot choose region according to the documentation provided. Support is delivered from several countries, including Norway, Germany, France, the Netherlands, Sweden, Denmark, the United Kingdom (outside EU/EEA), Finland, Spain and Poland. Identity, notifications, backup, usage analytics and logging locations are not stated, and optional third-party tools may process data outside the EEA without a stated location.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Germany, Ireland, Sweden, Denmark | – |
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| Processing | Germany, Ireland, Sweden, Denmark | – |
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| Logs and telemetry | Europe (country not stated) | – |
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| Support | Norway, Germany, France, Netherlands, Sweden, Denmark, Finland, Spain, Poland, Belgium | United Kingdom |
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Ownership and agreements
| Owner | Sanoma Group (Finland) |
|---|
| Headquarters | Norway |
| Data processing agreement | Found and read |
| Certifications | ISO/IEC 27001, ISO/IEC 27701 |
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Sub-processors (27)
| Name | Country | Purpose |
|---|
| Amazon AWS | Tyskland, Irland, Sverige | Hosting services |
| Cloudflare | EU | Network/Security services |
| Microsoft | Ireland | Software services |
| Lunaweb Ltd. | Germany | Software services |
| Ziggeo | Germany | Video recorder/player |
| SDUI | Germany | Software services (opt-in, BBB/Collabora) |
| Proact | Denmark | Hosting services (Skoleintra) |
| I2 | Denmark | Hosting services (Skoleintra) |
| itslearning AS | Norway | Support and services |
| itslearning GmbH | Germany | Support and services |
| itslearning France | France | Support and services |
| itslearning Nederland BV | Netherlands | Support and services |
| itslearning AB | Sweden | Support and services |
| itslearning Ltd | United Kingdom | Support and services |
| Sanoma Pro Oy | Finland | Support and services |
Sources