Vendor profile
International Business Machines Corporation (IBM): where is customer data stored and processed?
IBM stores data for its Data Privacy Framework certified cloud services in the USA, but the storage location for other services is not stated. Processing for some services outside the USA is temporarily directed to a US data centre for availability, but only for customers outside the EU/EEA. watsonx Watson Studio, Watson Machine Learning and model inference with Prompt Lab are listed in regional data centres, including Frankfurt in Germany and Dallas in the USA, but this is not confirmed as the processing location for customer data. The data processing agreement is mentioned on the site, but no text or link was found, so it has not been read. Backup, identity, support and notifications have no stated location. The list of sub-processors is not published and may be used globally.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | – | USA |
| Processing | Germany | – |
| AI features | Germany | – |
Ownership and agreements
| Owner | International Business Machines Corporation (USA) |
|---|---|
| Headquarters | USA |
| Data processing agreement | Not found on the vendor's website |
| Certifications | None found |