Vendor profile

InMoment: where is customer data stored and processed?

InMoment is a US-headquartered vendor with group entities in the USA (Salt Lake City, Utah) and Germany (Hamburg), though the registered-office details for both are not confirmed by the sources. Customer data storage is not stated, and the vendor's sources list only regions (Americas, EMEA, APAC), not countries, for hosting. Sub-processors include AWS in the USA and Luxembourg, Microsoft and Google in the USA, Hetzner and Getronics in Germany, and Voxpopme in the United Kingdom, but the data processing agreement does not say where data is stored. Customer groups and certifications are not stated. Storage, processing, backup, identity, support and notification locations are unconfirmed, and the sources do not say which country support staff access data from.

Checked 24 October 2026 · based on the vendor's own public documents

Where data is stored and processed

Only outside the EU/EEA, with no European alternative stated: Logs and telemetry.

Ownership and agreements

Sub-processors (53)

Sources

• DSGVO & Datenschutzrichtlinie
• GLEIF: INMOMENT, INC.
• GLEIF: InMoment GmbH