Vendor profile

Infomaniak kDrive: where is customer data stored and processed?

Infomaniak's kDrive stores customer files and runs the service in Switzerland, as documented by the provider. The customer group is not stated, so it is not established whether the service is aimed at consumers or businesses. Customers cannot choose storage region, as no such option is documented. Support staff are based in Geneva and Zurich, but this is general Infomaniak support, not specific to kDrive. The data processing agreement has been read; it is in French under Swiss law and says it names sub-processors in the terms or privacy policy, but it does not list them. No sub-processor list was found on the pages retrieved. Location is not stated for identity, backup, notifications, telemetry or usage analysis.

Checked 20 October 2026 · based on the vendor's own public documents

Where data is stored and processed

Only outside the EU/EEA, with no European alternative stated: Storage, Processing, Support.

Ownership and agreements

Sources

• Centre de confiance
• GLEIF: Infomaniak SA