Vendor profile
IFS Erp: where is customer data stored and processed?
IFS ERP is a product from a Swedish headquartered vendor, and the customer group is not stated. For the variant IFS EURA Service, the customer environment is hosted in Microsoft Azure data centres in the EEA/EFTA area, but the countries are not specified. Support for first, second and third line is delivered from Sri Lanka, but this general support information is not specific to IFS Cloud and has not been confirmed for this product. The data processing addendum is linked but could not be opened, so its content is not read. Storage location, identity, notifications, telemetry and analytics for standard IFS Cloud are not stated in the pages that were read, and backup location is not stated. Customers can choose geography for standard IFS Cloud, but the location is not specified.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | Europe (country not stated) | – |
| Processing | Europe (country not stated) | – |
| Support | – | Sri Lanka |
Ownership and agreements
| Headquarters | Sweden |
|---|---|
| Data processing agreement | Not found on the vendor's website |
| Certifications | ISO/IEC 27001, SOC 2, SOC 1 |