Vendor profile
Framsikt: where is customer data stored and processed?
Framsikt stores and processes customer data in Microsoft Azure datacentres within the EEA, but the countries are not stated. Customers cannot choose region according to the information provided. Support runs through Freshdesk in the USA, and it is not stated where support staff access the data from. Analytics and e-mail are handled by Microsoft, Hubspot, Netigate and Wootric in the EEA, while Hubspot also sends notifications. The data processing agreement is not read, and the privacy policy refers to a separate agreement that was not found. Backup location, identity and login location, telemetry and any AI functions are not documented, and it is not described whether Visma group companies can access customer data.
Checked 13 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Europe (country not stated) | – |
|---|
| Processing | Europe (country not stated) | – |
|---|
| Analytics and metadata | Europe (country not stated) | – |
|---|
| Notifications and email | Europe (country not stated) | – |
|---|
| Support | – | USA |
|---|
Only outside the EU/EEA, with no European alternative stated: Support.
Ownership and agreements
| Headquarters | Norway |
|---|
| Data processing agreement | Not found on the vendor's website |
|---|
| Certifications | None found |
|---|
Sub-processors (5)
| Name | Country | Purpose |
|---|
| Microsoft | EU/EØS | E-post, dokumenthåndtering, analyseverktøy |
| Wootric | EU/EØS | Programvare for brukertilfredshet |
| Netigate | EU/EØS | Spørreundersøkelser |
| Hubspot | EU/EØS | CRM, analyseverktøy, utsendelse av e-post |
| Freshdesk | USA | Supportsystem |
Sources