Vendor profile
Fortinet FortiSASE: where is customer data stored and processed?
Fortinet's FortiSASE stores and runs customer content in several countries, most of them in Europe, with the storage datacentre chosen by the customer among options including Google Cloud and AWS, but the country is not stated. Telemetry and performance data are documented as stored in Europe and Ireland. FortiSASE security points of presence are documented in Germany, France, Spain and the United Kingdom, and in the USA (Ashburn) for customers outside the EU/EEA. Customers in China are served through a partner, and it is unclear who operates those datacentres. Login for Fortinet accounts runs through FortiCare/FAC in the USA, but identity for FortiSASE is the customer's own identity provider, with location not stated. Backup location for FortiSASE is not stated.
Checked 10 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | – | USA |
|---|
| Backup | – | USA |
|---|
| Login and user account | – | USA |
|---|
| Logs and telemetry | Ireland | – |
|---|
| Analytics and metadata | Germany, France, Spain | –
Only for customers in other regions: USA, United Kingdom, China |
|---|
| Support | – | USA, Canada |
|---|
Only outside the EU/EEA, with no European alternative stated: Login and user account, Storage, Backup, Support.
Ownership and agreements
| Data processing agreement | Exists, but is not public |
|---|
| Certifications | None found |
|---|
Sub-processors (30)
| Name | Country | Purpose |
|---|
| Amazon Web Services, Inc. | USA, Tyskland, Australia | Cloud Hosting and Infrastructure |
| Cloudflare, Inc. | – | Cloud Infrastructure and Security |
| Google LLC | – | Cloud Hosting and Infrastructure |
| Medallia, Inc. | USA | Customer Success |
| Microsoft Corporation | USA | Cloud Hosting and Infrastructure |
| New Relic, Inc. | USA | Cloud Hosting and Infrastructure |
| Okta Inc. | USA | Customer Authentication |
| Snowflake, Inc. | USA, Tyskland, Australia | Cloud Hosting and Infrastructure |
| Thoughtspot Inc. | USA | Data Analytics |
| Zendesk, Inc. | USA | Customer Support |
| Zoom Video Communications, Inc. | USA | Customer Communication |
| Google Cloud | – | Cloud infrastructure |
| Microsoft Azure | – | Cloud infrastructure |
| Observe | USA | Logging |
| Lacework Australia Pty Ltd | Australia | Supporting the provision and maintenance of the Service |
Sources