Vendor profile
Fortinet Fortigate: where is customer data stored and processed?
Fortinet stores and processes data for customers outside the EU/EEA mainly in datacentres in Canada, according to its privacy pages, which describe this for its services in general rather than FortiGate specifically. Storage and processing are not documented as separated, so the two are treated alike. A subsidiary, Fortinet Technologies India Private Limited in Bangalore, is registered, but whether it processes customer data is not confirmed. The customer group is not stated, and no certifications are listed. Sub-processors include AWS (USA, Germany, Australia), Snowflake (USA, Germany, Australia) and several US-based providers for support, identity, analytics and communication. The data processing agreement is not published openly and is only available on request.
Checked 11 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | – | –
Only for customers in other regions: Canada |
|---|
| Processing | – | –
Only for customers in other regions: Canada |
|---|
| Login and user account | – | USA |
|---|
| Group companies | – | –
Only for customers in other regions: India |
|---|
Only outside the EU/EEA, with no European alternative stated: Login and user account.
Ownership and agreements
| Owner | FORTINET, INC. (USA) |
|---|
| Headquarters | USA |
|---|
| Data processing agreement | Exists, but is not public |
|---|
| Certifications | None found |
|---|
Sub-processors (30)
| Name | Country | Purpose |
|---|
| Amazon Web Services, Inc. | USA, Tyskland, Australia | Cloud Hosting and Infrastructure |
| Cloudflare, Inc. | – | Cloud Infrastructure and Security |
| Docusign, Inc. | USA | Electronic Signatures and Order Processing |
| Google LLC | – | Cloud Hosting and Infrastructure |
| Medallia, Inc. | USA | Customer Success |
| Microsoft Corporation | USA | Cloud Hosting and Infrastructure |
| New Relic, Inc. | USA | Cloud Hosting and Infrastructure |
| OneTrust, LLC | USA | Privacy Operations |
| Okta Inc. | USA | Customer Authentication |
| Snowflake, Inc. | USA, Tyskland, Australia | Cloud Hosting and Infrastructure |
| Thoughtspot Inc. | USA | Data Analytics |
| Zendesk, Inc. | USA | Customer Support |
| Zoom Video Communications, Inc. | USA | Customer Communication |
| Google Cloud | – | Cloud infrastructure |
| Microsoft Azure | – | Cloud infrastructure |
Sources