Vendor profile
Fortigate FortiVPN: where is customer data stored and processed?
Fortinet, Inc. is headquartered in the USA. Customer data for FortiVPN is not confirmed to be stored in any specific country; Fortinet's privacy statement says processor data for non-EU/EEA customers is primarily in Canada, but this is not specific to FortiVPN. The processing of FortiVPN data in the USA is not confirmed either, though data transfers from the EEA to the USA are referenced under the DPF. The customer group is not stated, and no certifications are listed. A data processing agreement is available on request but has not been reviewed. Backup location, identity/SSO, support, notification and telemetry locations are not stated for FortiVPN, and several sub-processors such as AWS, Microsoft, Okta and Zendesk are listed without FortiVPN-specific location details.
Checked 11 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | – | –
Only for customers in other regions: Canada |
|---|
| Analytics and metadata | – | –
Only for customers in other regions: USA, Canada |
|---|
Ownership and agreements
| Owner | Fortinet, Inc. (USA) |
|---|
| Headquarters | USA |
|---|
| Data processing agreement | Exists, but is not public |
|---|
| Certifications | None found |
|---|
Sub-processors (30)
| Name | Country | Purpose |
|---|
| Amazon Web Services, Inc. | USA, Tyskland, Australia | Cloud Hosting and Infrastructure |
| Cloudflare, Inc. | – | Cloud Infrastructure and Security |
| Google LLC | – | Cloud Hosting and Infrastructure |
| Medallia, Inc. | USA | Customer Success |
| Microsoft Corporation | USA | Cloud Hosting and Infrastructure |
| New Relic, Inc. | USA | Cloud Hosting and Infrastructure |
| OneTrust, LLC | USA | Privacy Operations |
| Okta Inc. | USA | Customer Authentication |
| Snowflake, Inc. | USA, Tyskland, Australia | Cloud Hosting and Infrastructure |
| Thoughtspot Inc. | USA | Data Analytics |
| Zendesk, Inc. | USA | Customer Support |
| Zoom Video Communications, Inc. | USA | Customer Communication |
| Google Cloud | – | Cloud infrastructure |
| Microsoft Azure | – | Cloud infrastructure |
| Observe | USA | Logging |
Sources