Vendor profile
Fiken: where is customer data stored and processed?
Fiken stores customer data on servers in Norway, and the source states that data outside its own data centre is encrypted. Processing of customer data also runs on servers in Norway. The customer group is not stated, so this description does not say whether the service is aimed at private persons or businesses. The data processing agreement is read and forms part of the end-user agreement, and its sub-processors are listed on the data exchange page. Sub-processors such as AWS, Google, Microsoft, Freshdesk, Intercom, Link Mobility, Mailchimp, OpenAI and Postnord Strålfors are listed, but their countries are not stated. Backup locations for AWS, Google and Microsoft are not stated, although hjelp.fiken.no says data is stored in Norway and abroad.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Norway | – |
|---|
| Processing | Norway | – |
|---|
Ownership and agreements
| Headquarters | Norway |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | None found |
|---|
Sub-processors (23)
| Name | Country | Purpose |
|---|
| Amazon Web Services | – | Backup av lagrede data |
| Apple | – | Pushvarsler og feilrapporter fra mobil-appene |
| Freshdesk | – | Supporthenvendelser |
| Google | – | Analyse, feilmonitorering, markedsføring, statistikk, backup av lagrede data og |
| Intercom | – | Supporthenvendelser |
| Langfuse | – | Sporing, analyse og feilsøking av AI-tjenester |
| Link Mobility | – | E-post og SMS i applikasjonen, som f.eks. sending av faktura |
| Mezmo | – | Logging og feilsøking av applikasjonen |
| Mailchimp | – | For å sende e-post til kunder |
| Microsoft | – | Backup av lagrede data |
| New Relic | – | Teknisk overvåkning av applikasjonen |
| Neverbounce | – | Verifisering av e-postadresser |
| OpenAI | – | Tjenester med kunstig intelligens |
| Postnord Strålfors | – | For å sende papirfaktura i posten |
| Sentry | – | Analyse og feilmonitorering i applikasjonen |
Sources