Vendor profile
Eidsiva Digital: where is customer data stored and processed?
Eidsiva Digital is a Norwegian company owned by Eidsiva Energi AS, and the data it documents is mainly stored in Norway and elsewhere in Europe, with possible storage in the USA for Microsoft office programs, though this is not confirmed and the transfer basis is not stated. The customer group is not stated, so it is unclear whether the service is aimed at private persons or businesses. The data processing agreement was not read, and no agreement or annex is published even though the page says such agreements exist with all suppliers. Subprocessors include Altibox for fiber broadband operations (country unknown), Lyse Dialog AS for customer service outside opening hours (country unknown), and Microsoft for office programs (USA).
Checked 15 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Norway, Europe (country not stated) | USA |
|---|
| Analytics and metadata | Europe (country not stated) | – |
|---|
Ownership and agreements
| Owner | Eidsiva Energi AS (Norway) |
|---|
| Headquarters | Norway |
|---|
| Data processing agreement | Not found on the vendor's website |
|---|
| Certifications | ISO/IEC 27001 |
|---|
Sub-processors (3)
| Name | Country | Purpose |
|---|
| Altibox | – | Teknisk drift av fiberbredbånd, IP-adresser |
| Lyse Dialog AS | – | Kundeservice utenfor åpningstid |
| Microsoft | USA | Kontorprogrammer |
Sources