Vendor profile
Databricks: where is customer data stored and processed?
Databricks stores and runs customer content with several cloud providers, mainly AWS, Google, Microsoft and Oracle in the USA and other countries, and the customer can choose region for these. The data processing agreement has been read, but does not state where data is stored. Login and account data may be transferred to the USA and other countries, and the privacy policy says analytics data may be transferred to the USA. Support is handled by Atlassian (Australia), Salesforce, Slack and SupportLogic (USA), while notifications go through Twilio (USA), but the location of support staff is not stated. AI services are provided by Anthropic and OpenAI in the USA.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Login and user account | – | USA |
|---|
| Analytics and metadata | – | USA |
|---|
Only outside the EU/EEA, with no European alternative stated: Login and user account, Analytics and metadata.
Ownership and agreements
| Headquarters | USA |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | None found |
|---|
Sub-processors (34)
| Name | Country | Purpose |
|---|
| Amazon Web Services, Inc. | USA | Cloud Service Provider |
| Google LLC | USA | Cloud Service Provider |
| Microsoft Corporation | USA | Cloud Service Provider |
| Oracle Corporation | USA | Cloud Service Provider |
| Anthropic, PBC | USA | AI-backed services |
| OpenAI, L.L.C. | USA | AI-backed services |
| Twilio Inc. | USA | Customer communications, in-product messaging and email |
| Atlassian Pty Ltd. | Australia | Customer support and ticket handling |
| salesforce.com, inc. | USA | Customer support ticketing |
| Slack Technologies, Inc. | USA | Customer support |
| SupportLogic, Inc. | USA | Monitor quality of service in responding to support tickets |
| Databricks Federal LLC | USA | Technical and operational support to Databricks Services |
| Databricks B.V. | Netherlands | Konsernselskap |
| Databricks U.K. Limited | United Kingdom | Konsernselskap |
| Databricks Australia Pty Ltd | Australia | Konsernselskap |
Sources