Vendor profile
Coralogix: where is customer data stored and processed?
Coralogix stores and runs customer data mainly on AWS and Google Cloud in several countries, including Ireland, Sweden, the USA, India, Singapore and Indonesia, and the customer can choose region. Regions outside the EU/EEA can be deselected. The data processing agreement has been read, but does not state where data is stored; the storage location comes from other sources or has not been found. Support is hosted in the USA (Intercom) and Ireland (Zendesk), and notifications via Slack in the USA. Analytics goes to Snowflake in Ireland and Google Analytics, the latter assumed to be in the USA. AI features are off by default, with OpenAI in the USA and Claude via AWS Bedrock in the EU and other regions. Identity and backup locations are not stated.
Checked 24 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Ireland, Sweden | –
Only for customers in other regions: USA, India, Singapore, Indonesia |
|---|
| Processing | Ireland, Sweden | –
Only for customers in other regions: USA, India, Singapore, Indonesia |
|---|
| Analytics and metadata | Ireland | USA |
|---|
| Notifications and email | – | USA |
|---|
| Support | Europe (country not stated), Ireland | USA |
|---|
| Group companies | – | India |
|---|
| AI features | Europe (country not stated), Ireland, Sweden | –
Only for customers in other regions: USA, India |
|---|
Only outside the EU/EEA, with no European alternative stated: Notifications and email, Group companies.
Ownership and agreements
| Headquarters | Israel |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | SOC 2, FedRAMP, ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 42001, PCI DSS |
|---|
Sub-processors (12)
| Name | Country | Purpose |
|---|
| Amazon Web Services | Irland, Sverige, USA, India, Singapore, | Cloud hosting for data sent by customers |
| Slack Technologies Inc. | USA | Messaging service for employees and customers |
| Snowflake | Ireland | BI backend datastore |
| Atlassian Pty Ltd (Jira) | EU/EØS | Internal support collaboration |
| Monday.com | USA | Workflow/projects management, CRM |
| Intercom | USA | Chat support |
| OpenAI Inc | USA | Processing user prompts and metadata; interpret logs with AI insights (off by de |
| Microsoft (Azure OpenAI) | USA, EU/EØS, Asia-Pacific | AI Center: observability of AI applications (off by default) |
| Zendesk | Ireland | Ticketing platform and chat support |
| Superhuman | USA | Email inbox productivity |
Sources