Vendor profile
Confluent: where is customer data stored and processed?
Confluent's headquarters are in the USA and it is owned by International Business Machines Corporation (USA). The customer group is not stated in the source data. The data processing addendum for Confluent Cloud is read and uses the DPF and EU SCCs as transfer basis, but it does not state where data is stored. Customers choose region themselves, and Confluent also has regions outside the EU/EEA that can be left out. Hosting and storage run through AWS, Google Cloud and Azure, all in the USA, and through Jio Platforms in India. Alert monitoring runs through PagerDuty and Slack in the USA, and support through Zendesk and SendSafely in the USA, with affiliates in Australia, Canada, Czech Republic, Germany and India.
Checked 24 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Logs and telemetry | Europe (country not stated) | USA |
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| Group companies | – | India |
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Only outside the EU/EEA, with no European alternative stated: Group companies.
Ownership and agreements
| Owner | International Business Machines Corporation (USA) |
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| Headquarters | USA |
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| Data processing agreement | Found and read |
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| Certifications | ISO/IEC 27001, ISO/IEC 27701, SOC 1, SOC 2, SOC 3, PCI DSS, CSA STAR, HITRUST, TISAX |
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Sub-processors (24)
| Name | Country | Purpose |
|---|
| Amazon Web Services, Inc. | USA | Hosting services and storage |
| Google LLC (Google Cloud Platform) | USA | Hosting services and storage |
| Microsoft Corporation (Azure) | USA | Hosting services and storage |
| Jio Platforms Limited | India | Hosting services and storage |
| PagerDuty, Inc. | USA | Alert monitoring |
| Slack Technologies, LLC. | USA | Alert monitoring |
| Atlassian Pty Ltd. | Australia | Bug Reporting / Issue Tracking |
| Zendesk, Inc. | USA | Customer Support Portal |
| SendSafely, Inc. | USA | Customer Support Portal |
| Confluent Australia Pty Limited | Australia | Affiliate: tjenester og support |
| Infinitem Canada Ltd. | Canada | Affiliate: tjenester og support |
| Confluent Czech Republic S.R.O. | Czechia | Affiliate: tjenester og support |
| Confluent Germany GmbH | Germany | Affiliate: tjenester og support |
| Confluent India Private Limited | India | Affiliate: tjenester og support |
| Confluent Israel Ltd. | Israel | Affiliate: tjenester og support |
Sources