Vendor profile

Cohere: where is customer data stored and processed?

Cohere stores and runs customer content mainly on Google Cloud Platform in US-Central, USA, for customers outside EU/EEA. Customers cannot choose region, and no European region is stated. Identity, backup and support locations are not stated. Telemetry, email, analytics and AI processing are documented as located in the USA, and personal data from EEA/UK is transferred to Cohere in Canada for its website and platform. Customer group is not stated. The data processing agreement is not read because it is only available after a signed NDA, and the agreement itself is not read because it sits behind login. Some AI deployments may run on third-party clouds whose data location is not stated.

Checked 12 October 2026 · based on the vendor's own public documents

Where data is stored and processed

Only outside the EU/EEA, with no European alternative stated: Logs and telemetry, Notifications and email, Analytics and metadata, AI features.

Ownership and agreements

Sub-processors (9)

Sources

• View all
• International Transfers